I am sorry to state that our practical experience with the AA counter in Newark was fewer than stellar – Of The 2 purchaser service reps at the counter aiding passengers examining in, a person devoted her time for you to ONLY Firstclass passengers, and one other female looked as if it would do as minor as you possibly can – much too hectic stressing about what Every person else was performing – all other than what she may very well be carrying out! As the road grew for a longer period, the a lot less intrigued she grew to become, and her Frame of mind was horrific – It took us less time to get towards the Airport than it did standing in line to examine in! (around an hour with only 4 people before us). By the point we stepped up for the counter – a fresh agent acquired on board – we needed to “quiet ourselves down†– you'll be able to envision how the opposite forty or so people began to experience driving us! When you regularly attempt to tell us, you “care†in regards to the passenger, and this specific could use some Mind-set adjustment – or discover her An additional placement!
We are incredibly discouraged trying to find out about our gain miles. Account quantities BBB88568 and 18NH898. We had been scheduled to fly to India March 2012 and all flights to India had been canceled. We need to know our miles position and if any miles are canceled we need them reinstated.
As a business, you have stepped way from line having a public position on this. However the placement you’ve taken efficiently favors “discrimination†versus all other people who're entitled to the special protective provisions savored by a privileged minority.
What I wish to talk to from American Airways is can you fellas make sure you waive this fee for us. I am aware I referred to as in currently and paid out the several, but if you men can you should help us out, that would suggest a lot for our spouse and children In this particular holiday.
It’s interesting to me that it's got arrive at this avenue. I have finished a substantial amount of research On the internet to try to uncover an Electronic mail Tackle that may check out the corporate right.
touring from Miami to Lima on Saturday March 21 even though I reserve the seats ahead of time I received the last row on the best facet by the window and also the seat didn't go generating my flight difficult ., on the best way back again on flight # 918 the service was worst. within the sign in I had to open up my fit scenarios to even up the weigth . Once i supply to buy the 3 excess lbs they try to charge me $ one hundred eighty.00per match case. steering clear of to pay for $ 480.00 I had to go on he floor to move all around my belongins ,I had to go back to the counter since out seats ( we had been # 10 on line at sign in ) ended up separates, following that we had to help keep strolling around the gates as the counter employee never ever gave us the gate variety, ( when i request about the gate details to another amercian ailines staff in gate 26 he pointed to your gate screan ) this time the seats felt smaller sized that regular , the food stuff was horrible, the bread was so hard , the lettuce within the salad glimpse outdated , I returned the food items a similar way which i obtained it, the light turns off while im reading through severeal instances which i had to maintain my finger within the change to carry on studying immediately after five awful hrs I received towards the summary that I wont vacation on American Airlines once again
I wanted to vent my stress with the baggage scenario using your airline. Every little thing else was fantastic, though the way my baggage was dealt with would make me Assume twice ahead of scheduling with AA again. I had been billed $25 each way for a single bag, not becoming explained to my bag could be carried on for no cost. To add insult on the $fifty charged, my bag was ruined on the skin upon currently being returned to me.
I not just needed to squander $50 in baggage costs, but I experienced Terrible landing by your pilots, extremely crowded and modest planes, impolite flight attendants, and complete imbeciles that handled my luggage simply because they Evidently were being illiterate and will not read “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
This was entirely unfair to me- I compensated for the seat and got 1/2 seat, I compensated excess for “added place†and got no place. This was a very uncomfortable encounter for me.
I compensated an additional $20 site for a seat with additional area. You put me in a seat beside an exceedingly large man who took more than half of my seat.
So roughly twelve midday on June twenty five, 2016, I tried to examine in for flight #3325 with American Airlines Boarding from VA at 2:33pm. After i 1st approached the counter the Supervisor ( listed on his tag) D. Halem (SP) mentioned that I'd personally first have to examine in on the pc. I spelled out which i was armed service. Then he said that I would have to put my on luggage over the rollers (driving the counter). He continued to check me in, having said that, afterwards just after issuing me a ticket he mentioned again that I would have to come at the rear of the counter and area my bags over the roller, since his back was terrible.
On Dec. 5th my spouse, Tamar and pals Keith and Janet Burd and I ended up returning from a seven day cruise on Movie star Cruise Traces. We had been scheduled to return from Miami to Louisville, KY through Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we had been prone to missing our connecting flight outside of Charlotte. The ticket agent confident us that we might have a good amount of time to make the connection in Charlotte. Effectively, the flight received later on and afterwards and the ticket agent then instructed us that we must make any connecting flight variations in Charlotte. After the aircraft eventually arrived and all passengers boarded, there was another delay because of mechanical troubles. Then, the flight was cancelled and we were informed to return on the gate in which an agent would rebook us. All right so…..a hundred and fifty passengers with one agent !
Determined by this working experience I can only conclude this follow appears to get small business as normal for American Airways, Primarily just after witnessing indicators about not getting rid of cots from specified places. How can a company justify obtaining more than 50 Grown ups snooze on cots within an airplane terminal? This need to be a priority for the hearth Marshals!
my flight 5151 outside of savannah to charlotte 405pm was delayed for 4 1/two hrs by using a flat tire no tire with the savannah airport to fix it so we needed to look forward to the following fight from charlotte to deliver the tire to us after which we experienced to wait once more for one more flight to provide the Resource to fix the tire . we had been explained to for making our on reservation For brand spanking new tickets and still whenever we known as in there was no facts of a hold off my frustration stage is overwhelmed, laura a AA personnel tried to help and got incredibly disappointment since she experienced a tough time environment me and my family collectively I had been told to have a seat and he or she would check out later immediately after helping other customer at that point I felt like I did not subject after feeling that I was not critical I ask for two food ticket so we could take in simply because if flight was not delayed I would have be property for evening meal at 7pm in Cleveland ohio I haven't taken this airline before make sure you ensure it is appropriate and switch 2 round excursion ticket